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Description

"Practical and flexible IT Service Management for the Real World."
indir.biz Editor: Footprints number one award, winning ITIL-compliant solution for a very, very flexible service desk management and business platform offers a unique dimensional and extends to all other remedies, enterprise-wide process automation without load.
Service Desk Solution Benefits


internal and external customer support with optimum efficiency * Manage service delivery
creating a solid framework for the service * including this best practice, key management: ITIL IT service lifecycle management
* Improve customer experience and increase customer satisfaction
* Speed up problem-solving and self-service that provides customers 24 / 7
* Maximize productivity to increase the resolution time and to meet service level agreements
Align with organizational policies and government compliance requirements *
* Strengthening the efficiency and reduce user support costs
* Automate business processes multiple features such as management, human resources, customer service and more - offering a unique value
* Facilitate the development trends of continuous service, efficiency and performance reporting


service desk on the market that offer the best value - using the number Footprints provides unparalleled flexibility and ease of use with enterprise-level functionality that scales to large organizations, but the property market, the cost center, it's your last line to ensure targets are achieved.


Features:


Service Management Center for all the events, issues, and comprehensive tracking and automation


Change and automatic approval to change management, including voting and multi-stage with the approval of the full audit trails and processes service requests
Automated IT Asset Management to track all hardware, software and other devices and corporate networks to manage software license compliance.
Numbers can now download free 9.0 Footprints.

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